---
title: "Troubleshooting issues on your GrantID instance (Linux)"
description: "Common issues on a GrantID instance on Linux, such as HTTP Error 502.5, and a pointer to checking the system logs."
canonical: "https://docs.lacunasoftware.com/en-us/articles/grant-id/on-premises/linux/troubleshoot"
locale: "en"
product: "GrantID"
last_updated: "2026-07-14"
---

# Troubleshooting issues on your GrantID instance (Linux)

Common issues:

* [HTTP Error 502.5 - ANCM Out-Of-Process Startup Failure](https://docs.lacunasoftware.com/en-us/articles/grant-id/on-premises/linux/troubleshoot/502-5) upon accessing the website

> **Note**
>
> If the issue you are encountering is not listed here, try [checking the system logs](https://docs.lacunasoftware.com/en-us/articles/grant-id/on-premises/linux/troubleshoot/check-logs) or contact us.

## See also

* [Checking the system logs](https://docs.lacunasoftware.com/en-us/articles/grant-id/on-premises/linux/troubleshoot/check-logs)